Privacy policy
Information We Collect
We collect information from you directly, automatically when you visit our website, and from third parties. Some of this information may be considered “personal information” under various applicable laws We consider information that identifies you as a specific, identified individual (such as your name, phone number, and email address) to be personal information. We will also treat additional information, including IP addresses and cookie identifiers, as “personal information” where required by applicable law. Some of the personal information we collect includes first and last names, email addresses, postal addresses, and telephone numbers. We may also collect other information about you, such as payment card data or other payment information, information about your purchases and other transactions with us, demographic information (e.g., gender, zip code, postal code, or similar information), information about the device you are using to access our channels, and information about your preferences and interests. We may also offer features through which you may choose to provide us with biometric identifiers (e.g., imaging used to help us design better fitting clothing).
*Channels are any website, application, feature, widget, or other online services that are owned, affiliated, or controlled by Ramonia’s Petite Boutique. *
Information You Provide Directly
We may ask you to provide certain information to us when you use the website, additional channels, or offline. For example, you may give us your information when making a purchase, completing a transaction, interacting with customer service, (including live chat), and through interactive features.
Community Forums and User Submission
The Channels may provide you the opportunity to submit information to us, through interactive features, and other communication functionality (“Community Forums”). You may choose, through such features or otherwise, to submit or post “User Submissions” (which means all information, and content that you submit or post to the Channels, including, without limitation, photos, audio, video, messages, text, files, reviews, or other content you provide to us). Your User Submissions may also be subject to additional terms, which we may ask you to agree to when you submit a review. Some features, such as user reviews, may be operated by a third party and your postings also may be subject to the third party’s privacy policy and terms of use.
Please note that certain information, such as your name and /or place of residence, may be publicly displayed on the Channels along with your User Submissions. Note that anything you submit through a public-facing Community Forum may be made public. Others will have access to your User Submission and may use it or share it with third parties. We are not responsible for the actions of third parties and the use of your information and other User Submissions by such third parties is not subject to the protections of this privacy policy.
Social Networking Features
Functionality on the Channels may permit interactions between the Channels and a third-party service such as Facebook or Instagram (“Social Networking Features”). Examples of Social Networking Features include enabling you to “like” or “share” content from the Channels or to “like” or “share” our page on a third-party service; to show your social media posts automatically or selectively on the channels, and to otherwise connect the Channels to a third-party service. If you choose to share content or to otherwise post information through the Channels to a third-party service, or vice versa, that information may be publicly displayed. Similarly, if you post information on a third-party service that references us (for example, by using a hashtag associated with us in your post), your post may be published on the Channels or otherwise in accordance with the terms of that third party. Also, both we and the third party may have access to certain information about you and your use of the Channels and the third-party service. These third-party social networking companies may collect information about your visit to a Channel through the Social Networking Features we have integrated into the Channel, and if you are signed in to your account with such a third-party social networking company it may collect additional information in accordance with the terms of your agreement with that company. In addition, we may receive information about you if other users of a third-party service give us access to their profiles and you are one of their “connections” or information about you is otherwise accessible through your profile or similar page on a social networking or other third-party services. The information we collect in connection with Social Networking Features is subject to this privacy policy. The information collected and stored by the third party remains subject to the third party’s privacy practices, including whether the third party continues to share information with us, the types of information shared, and your choice regarding what is visible to others on that third-party service.
If you submit User Submissions or use Social Networking Features, we may publish that information or content online or offline, including in connection with our advertising, marketing, publicity, and promotional activities.
Information Provided by Third Parties
We may obtain information about you from third parties, including our third-party websites, affiliate program service providers, or other unrelated third parties. We may combine information about you that we have with information we obtain from business partners or other companies. In those cases, we will apply this privacy policy to the combined information.
Send to a Friend Features
We may make available on the Channels a “send-to-a-friend,” “refer a friend,” “wish list” or similar function that permits you to send Channel content directly to a third party through the Channels. If you send a friend a communication using such functionality, the information you provide about your friend (e.g., name and email address) is used to facilitate the communication and is not used for any other marketing purpose unless we obtain consent from that person. If you disclose any personal information relating to other people, you represent that you have the authority to do so and to permit us to use the information in accordance with this privacy policy.
Information the Channels Automatically Collect When You Interact with Us
Our third-party business partners, including service providers, analytics providers, advertisers, and third-party content providers, may automatically or passively receive and record certain information about your use of the Channels whenever you visit or interact with the Channels, such as your IP address, mobile device identifier, or similar device identifier; browser type; type of device you use to access the Channels; the domain name from which you arrived at the Channels; the time of day you visit our Channels; Location Data (defined below); and specific pages or areas of the Channel through which you navigate and how you interact with those pages or areas (“Usage Information”). This information helps us create a better experience for our users and provide you with targeted advertising. We typically consider Usage Information to be non-personal, but as stated above, we will treat certain Usage Information, such as IP addresses, as personal information where required by applicable law.
We may capture and record or infer certain location data regarding your use of the Channels and your travels (“Location Data”). We may link that Location Data to other information that you provide to us or that may be accessed in connection with your use of the Channels. We may directly collect precise Location Data from the device you use to access the Channels if you have opted-in to such collection through your browser. You may be able to turn off the collection of precise Location Data through your device settings. However, please note that we may still be able to infer your approximate location through other information we collect, such as IP address.
The Methods used to collect Usage Information may include:
Cookies and Local Storage. “Cookies” and local storage are pieces of information (data files) transferred to an individual’s browser on their device when the device is used to visit a Channel. These technologies may be used for many purposes by us and our third-party service providers, such as automatically collecting usage information, enabling features, remembering your preferences, and providing you with targeted advertising elsewhere online. If you do not want to accept cookies, you can block them by adjusting the settings on your internet browser.
Certain browsers or browser add-ons may provide additional local data storage mechanisms that are used in a manner similar to cookies, and some of the content included on our Channels may make use of this local storage. If you choose to disable cookies or otherwise restrict local storage, some features or the Channels may not function properly, including the shopping cart and ordering processes.
Web Beacons. Small graphic images or other web programming code called web beacons (also known as “pixel tags,” “1x1 GIFs,” or clear GIFs”) may be included in our web pages and email messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or email can act as a web beacon. Web beacons or similar technologies may be used for several purposes, including without limitation, to count visitors to a Channel, to monitor how users navigate the Channel, to count how many emails were sent, opened, or how many links were viewed.
Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Channels, such as the links you click on. The code is temporarily downloaded onto your Device from our server or a third-party service provider is active only while you are connected to a Channel and is deactivated or deleted thereafter.
In addition, we may use a variety of other technologies that collect similar information for security, fraud detection, site functionality, and operational purposes.
Legal Basis for Data Processing
We process personal data for the purposes set out above in our Privacy Policy. Our legal basis to process personal data includes processing that is:
- Necessary for the performance of a contract between us (for example, to provide you with the products and services you request and to identify and authenticate you so you may use the Channels).
- Necessary to comply with legal requirements (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement).
- Necessary for our legitimate interest (for example, to manage our relationship with you and to improve the Channels and our services); and based on consent by our customers (for example, to communicate with you about our products and services and provide you with marketing information), which may subsequently be withdrawn at any time by contacting us at the information below without affecting the lawfulness of processing based on consent before its withdrawal.
Our use of Information
We may use information collected from or about you, including your personal information and Usage Information to:
- Allow you to participate in the Channels, or features or activities we offer, including our contests, sweepstakes, or other prize promotions.
- Process a transaction through our Channels or your account registration, verify your identity or eligibility, and send you confirmations and receipts.
- Send you information and exclusive offers (including through direct mail, email, text message, and on-device notifications) from us, our advertisers, or third-party business partners.
- Contact you regarding any problems with your merchandise order or account.
- Respond to your inquiries and provide customer service related to your use of the Channels.
- Administer and manage our affiliate program, through which third parties make money by referring customers to our Channels.
- Protect each party from errors, misuse of the Channels, fraud, or any criminal activity.
- Help us serve you better, including personalizing your shopping experience and tailoring content, recommendations, and offers we display to you, including advertisements, both on the Channels and elsewhere.
- Improve Channels or our products and services and for legal, regulatory, and internal business purposes.
- Detect and troubleshoot problems, resolve disputes, and enforce applicable agreements and policies for the Channels; and fulfill any other purpose consistent with this Privacy Policy or for purposes disclosed to you at the time of collection or with your consent.
Sharing of Information
We may share non-personal information which may include Usage Information, hashed information, aggregated data, user statistics, or otherwise de-identified data, with third parties at our discretion including for targeted advertising purposes. We may share the information we have collected about you (including personal information) in the circumstances described below or elsewhere in this Privacy Policy, as disclosed at the time you provide information or otherwise with your consent-all as permitted by applicable law.
Unaffiliated Third Parties for Direct Marketing
We may share personal information with unaffiliated third parties for their own direct marketing and other purposes. You may opt out of sharing personal information we have collected about you with unaffiliated third parties for their direct marketing purposes as described in the “Updating your Personal Information Choices” section below. California residents, please see our “Notice to California Residents” section below for additional information about California privacy rights.
Third Parties Providing Services on Our Behalf
We may use third-party service providers to perform certain services on our behalf, such as hosting the Channels or Channel features, delivering packages, processing credit card payments, processing transactions and fulfilling orders, removing repetitive information from customer lists, providing customer service, providing website usage analytics, providing targeting advertising, sending email, direct mail or other communications, providing marketing assistance and data analysis or enhancement, or performing other administrative services. We may give these service providers access to your information (or allow them to collect information from or about you) so that they can carry out the services they are performing for you.
When you Agree to Receive Information from Third Parties or Request That We Share Your Information
We will disclose your information to a third party (or parties) when you direct us to do so or you consent to the sharing, and your information will then be subject to the privacy policy and practices of that third party. (For example, you may be presented with an opportunity to receive information or marketing offers from one or more third parties or to use an interactive feature or third-party application.
Business Transfers and Transitions
In the event Ramonia’s Petite Boutique LLC. goes through a transition (such as a merger, acquisition, bankruptcy, or sale of all or potion of its assets, including, without limitation, during the course of any due diligence process); your information will likely be among the assets transferred. By providing your personal information, you agree that we may transfer such information to the acquiring entity without your further consent.
Sweepstakes, Contests, and Promotions
We may offer sweepstakes, contests, and other promotions (any, a “Promotion”) that may require registration. By participating in a Promotion, you are agreeing to the provisions, conditions, or official rules that govern that Promotion, which may contain specific requirements of you (including, except where prohibited by law, allowing the sponsor(s) of the Promotion to use your name, voice, likeness, or other indicia of persona in advertising or marketing materials). If you choose to enter a Promotion, personal information may be disclosed to third parties (including, without limitation, a co-sponsor) or the public in connection with the administration of such Promotion, including without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion’s terms or official rules (such as a winners list).
Administrative and Legal Reasons
Ramonia’s Petite Boutique LLC. reserves the right to use or disclose any information as needed to satisfy any law, regulation, or legal request; to protect the integrity of the Channels; to fulfill your requests; to cooperate in any law enforcement investigation, an investigation on public safety matter, or an investigation into claims of intellectual-property infringement; to protect and defend the legal rights or property of Ramonia’s Petite Boutique LLC., affiliates, any Channel or its users, or any other party; or, in an emergency to protect the health and safety of our users or the general public. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Third-Party Links and Content
The Channels may link to our incorporate websites, advertising or content hosted and served by third parties over which we have no control, and which are governed by the privacy policies and business practices of those third parties. Ramonia’s Petite Boutique LLC. is not responsible for the privacy practices or business practices of any third party.
Online Advertising and Analytics Providers and Similar Third Parties
We may work with network advertisers, ad agencies, analytics service providers, and other vendors to serve our advertisements on our Channels and third-party websites, apps, and elsewhere online and to provide us with information regarding the use of and traffic on the Channels (including without limitation the pages viewed and the actions users take when visiting the Channels) and the effectiveness of our advertisements. For example, if you click on an advertisement for Ramonia’s Petite Boutique LLC., our service provider(s) may be able to tell us the advertisement you clicked on and where you were viewing the advertisement. The advertisements you see may be served by us or one or more third parties, who may use information about your activities on the Channels, and other websites and services you visit across the various devices you use, to provide you targeted content and advertising. Our service providers may collect certain information about your visits to and activity on the Channels and other websites and services and may use this information to target advertising to you.
These third parties may set and access their own tracing technologies on your device (including without limitation cookies and web beacons) and may otherwise collect or have access to information about you (such as Usage Information and device identifier). Some of these parties may collect personal information over time when you visit the Channels or other online websites and services. Cookies and web beacons, including without limitation those set by third-party network advertisers, may be used to (among other things): target advertisements, prevent you from seeing the same advertisements too many times and conduct research regarding the usefulness of certain advertisements to you. We may share certain information such as device identifiers, Usage Information, hashed information, records of transactions you conduct on our Channels or offline, and other types of de-identified information with third-party advertising companies, analytics providers, and other vendors for advertising and analytic purposes. In addition, we and our third-party service providers may use this information to perform matching with third-party cookies to provide targeting online marketing.
Security
We employ reasonable security methods and technologies to help secure your personal information, including physical, technological, and organizational protections. However, no system can be guaranteed 100% secure. We therefore cannot ensure or warrant the security of any information that you transmit to us, or that we transmit to you, or guarantee that it will be free from unauthorized access by third parties. You use the Channels and provide us with information at your own initiative and risk.
Your Choices and Accessing and Updating Your Personal Information
You may opt-out of (a) commercial email or direct-email marketing messages from Ramonia’s Petite Boutique LLC., (b) having your personal information made available to affiliated companies for their direct marketing purposes, and/or (c) sharing of your personal information with unaffiliated third parties for their direct marketing purposes.
Note that we reserve the right to send you certain email or postal communications relating to our use of our Channels, service announcements, a notice of changes to this Privacy Policy or our other terms, or similar administrative or transactional messages, and these transactional account messages may be unaffected if you choose to opt-out from marketing communications.
Your Privacy Rights
- Right to Know. You have the right to request a copy of your personal information that we collect, use, disclose, and /or sell, as applicable.
- Right to Delete. You have the right to request the deletion of your personal information that is collected or maintained by us.
- Right to Opt-Out of Sale. You have the right to opt out of our sell of your personal information.
- Right to Non-Discrimination. You have the right not to receive discriminatory treatment by us for the exercise of the privacy rights described above.
In order to exercise the above rights, we must be reasonably able to verify your identity and authority to make these requests. To verify your request(s), we require the following pieces of information for submission: your first name, last name, phone number, mailing address or address of residence, and email address (if applicable). The information you provide is compared to our internal customer database. This process assists the company in verifying your identity and protecting your information.
Notice to California Residents
If you are a California resident and wish to exercise these rights, you may submit a privacy request to shop@ramoniaspetiteboutique.com or if you have questions or concerns, you may contact us at the email listed.
Please see the section of this Privacy Policy “Notice of Right to Opt-Out” for information on how to opt-out of sharing your personal information with third parties for their direct marketing.
Notice of Right to Opt-Out
You have the right to direct our company not to sell your personal information and to refrain from doing so in the future. While we generally do not sell your personal information, we do utilize information relating to your internet activity, such as cookie identifiers, for purposes of our behavioral advertising. If you wish to opt-out of such utilization of this information, please do so by submitting an opt-out request to shop@ramoniaspetiteboutique.com. Please consult the other sections of our Privacy Policy for further information on our practices regarding your personal information.
Visitors to the Site Outside of the United States
If you are visiting the Site from a location outside of the U.S., your connection will be through and to servers located in the U.S. All information you receive from the Site will be created on servers located in the U.S., and all information you provide will be maintained on web servers and systems located within the U.S. The data protection laws in the United States may differ from those of the country in which you are located, and your information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the Site or providing us with any information, you consent to the transfer to, and processing, usage, sharing, and storage of your information in the United States and in other countries, as set forth in this Privacy Policy.
Updating Personal Information
We prefer to keep your Personal Information accurate and up to date. If you would like to change your contact information, please go to My Account, and log in with your email address and password. If so, we will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable (but we may retain prior information as business records). Please note that it is not always possible to completely remove or delete all your information from our databases and that residual data may remain on backup media or for other reasons.
Changes To This Privacy Policy
To the extent permitted by applicable law, we reserve the right to change or modify this Privacy Policy at our discretion at any time. We may elect to change or amend our Privacy Policy; in such event, we will post the policy changes in our Privacy Policy on the Site. If you are concerned about how your personal information is used, please visit our site often for this and other important announcements and updates. We may also provide notice to you in other ways, such as through the contact information you have provided. Any changes will be effective immediately upon the posting of the revised Privacy Policy unless otherwise specified. Your continued use of the Channels after the effective date of the revised Privacy Policy (or such other act as specified in the revised Privacy Policy) will, to the fullest extent permitted by applicable law, constitute your consent to those changes and our services.